PRIVACY AND SECURITY POLICY
All services provided in our store and Adadünya Optik Tur. Tic. Ltd. Şti., registered at Cumhuriyet Mah. Adnan Menderes Blv No:27/A, belong to our company and are operated by our company.
Our company may collect personal data for various purposes. Below, it is stated how and in what way the collected personal data is collected, and how and in what way this data is protected.
By registering as a member or filling in various forms and surveys on our store, certain personal information of members (such as name-surname, company information, phone, address or e-mail address) is collected by our store due to the nature of business.
In certain periods, our company may send campaign information, information about new products, and promotional offers to its customers and members. Our members can choose whether to receive such information at the time of membership, and afterwards they can change this preference in the account information section after logging in, or they can notify us via the link included in the informational message sent to them.
During the approval process carried out through our store or via e-mail, the personal information transmitted to our store electronically by our members will not be disclosed to third parties outside the purposes and scope determined by the "User Agreement" we have made with our members.
In order to identify system-related problems and to resolve problems or disputes that may arise regarding the service provided quickly, our company records and uses members’ IP addresses. IP addresses may also be used to identify users in a general manner and to collect comprehensive demographic information.
Outside the purposes and scope determined by the Membership Agreement, our company may use the requested information itself or through persons it cooperates with for direct marketing purposes. Personal information may also be used to contact the user when necessary. The information requested by our company or provided by the user, or information regarding transactions made through our store; may be used by our company and persons it cooperates with—outside the purposes and scope defined in the "Membership Agreement"—for various statistical evaluations, database creation, and market research, without disclosing the identity of our members.
Our company undertakes to keep confidential information strictly private and confidential, to regard this as a confidentiality obligation, and to take all necessary measures and exercise due care to ensure and maintain confidentiality and to prevent all or any part of the confidential information from entering the public domain, or from unauthorized use, or disclosure to a third party.
CREDIT CARD SECURITY
Our company prioritizes the security of credit card holders shopping on our e-commerce sites. Your credit card information is not stored in our system in any way.
When you enter the transaction process, there are two things you should pay attention to in order to understand that you are on a secure site. One of them is a key or lock icon at the bottom line of your browser. This indicates that you are on a secure web page and all your information is encrypted and protected. This information is used only depending on the sales transaction process and in line with your instructions. Credit card information used during shopping is encrypted independently from our shopping sites with the 128-bit SSL (Secure Sockets Layer) protocol and transmitted to the relevant bank for verification. If the card’s usability is approved, shopping continues. Since no information regarding the card can be viewed or recorded by us, it is prevented for third parties to obtain this information under any circumstances.
The reliability of payment/invoice/delivery address information for orders placed online by credit card is audited by our company against Credit Card Fraud. Therefore, for customers placing an order from our shopping sites for the first time to reach the supply and delivery stage, it is necessary to first confirm the accuracy of financial and address/phone information. For the verification of this information, if necessary, the credit card holder customer or the relevant bank may be contacted.
Only you can access and change all information you provide when registering. As long as you keep your member login information secure, it is not possible for others to access and change information about you. For this purpose, a 128-bit SSL security area is used during membership transactions. This system is an international encryption standard that cannot be broken.
Internet shopping sites that provide a contact line or customer service and clearly state an open address and phone number are more preferred today. In this way, you can get detailed information about all matters that may come to mind and obtain healthier information about the reliability of the company providing online shopping services.
Note: We recommend that you pay attention to the presence of the company’s open address and phone number on internet shopping sites. If you are going to shop, note down all phone/address information of the store from which you purchase the product before shopping. If you do not trust it, confirm by calling before shopping. In all of our online shopping sites belonging to our company, all information about our company and the company location are stated.
SECURITY OF MAIL ORDER CREDIT CARD INFORMATION
Your identity and credit card information that you send to us via the mail order method will be stored by our company in accordance with the confidentiality principle. This information is retained for 60 days against possible objections to withdrawals from the credit card that may arise with the bank, and then destroyed. If any amount other than the amount of the mail order form approved by you that you send to us in return for the price of the products you ordered is charged from your card, it does not constitute a risk, since you can naturally object to the bank and prevent payment of such amount.
THIRD-PARTY WEBSITES AND APPLICATIONS
Our store may provide links to other websites within the website. Our company bears no responsibility for the privacy practices and contents of the sites accessed via these links. Advertisements published on our company’s website are distributed to our users through our advertising partners. The Privacy Policy principles in this agreement relate only to the use of our store and do not cover third-party websites.
EXCEPTIONAL CIRCUMSTANCES
In the limited cases specified below, our company may disclose user information to third parties outside the provisions of this "Privacy Policy". These cases are limited to:
1) Complying with obligations imposed by laws, decree laws, regulations, etc. that are issued by the competent legal authority and are in force;
2) In order to fulfill the requirements of the "Membership Agreement" and other agreements concluded by our store with users and to implement them;
3) When information about users is requested for the purpose of conducting an investigation or inquiry duly carried out by the competent administrative and judicial authority;
4) Cases where providing information is necessary to protect the rights or safety of users.
E-MAIL SECURITY
In e-mails you send to our store’s Customer Services regarding any of your orders, never write your credit card number or passwords. Information contained in e-mails may be seen by third parties. Our company cannot guarantee the security of information transmitted from your e-mails under any circumstances.
BROWSER COOKIES
Our company may obtain information about users who visit our store and users’ use of the website by using a technical communication file (Cookie). Such technical communication files are small text files sent by a website to the user’s browser to be stored in main memory. The technical communication file facilitates the use of the internet by storing status and preferences about the site.
The technical communication file helps obtain statistical information about how many people visit the site, for what purpose a person visits the site, how many times, and how long they stay on the site, and helps dynamically generate advertisements and content from user pages specially designed for users. The technical communication file is not designed to receive data or any other personal information from main memory or from your e-mail. Most browsers are initially designed to accept technical communication files; however, users may change settings to prevent the technical communication file from being received or to provide a warning when such a file is sent.
Our company may amend the provisions of this "Privacy Policy" at any time by publishing it on the site, sending electronic mail to users, or publishing it on the site. If the provisions of the Privacy Policy are amended, they shall enter into force on the date of publication.
For any questions and suggestions regarding our privacy policy, you can send an e-mail to [email protected]. You can also reach our company via the contact information below.
Company Title: ADADÜNYA OPTİK TUR TİC LTD ŞTİ
Address: Cumhuriyet Mah. Adnan Menderes Blv No:27/A Kuşadası/AYDIN
E-mail: [email protected]